Technical Support Specialist

Job Title

Technical Support Specialist (TSS)

Security 101

OHIO

Security 101b is now recruiting a commercial electronic security programmer with experience in configuring, testing, and commissioning enterprise access control and video management systems.

This is a full-time position with an hourly range from $30.00 to $40.00, non‑exempt, and commensurate with skills, product knowledge and experience.

Medical, dental, vision, prescription coverage, life & disability, 401(k) match plan, paid holidays, PTO and more. Vehicle, laptop, and smartphone provided.

• Competitive compensation.
• Industry-leading security solutions and support.
• Growth opportunities in a dynamic, expanding company.
• A team-oriented culture that values high performance.

• Must have at least 4 years’ career experience installing, servicing, and programming commercial access control, IP-based video systems and intrusion alarm systems.
• Experience with access control panel programming.
• The ability to build a video or access control server from ground up.
• Familiarity/experience with alarm panel configuration and programing.
• Understanding of SQL and databases a plus.

• Access Control:
  Genetec, Lenel, Software House, Prowatch.
• VMS:
  Genetec, Milestone, IPConfigure, Bosch.
• Security 101 will invest in training for the right candidate.

• Troubleshoot wide area/segmented networks.
• Work directly with end users on how to operate systems.
• Work directly with IT departments to assist with the network topography needed for security equipment.
• Familiarity with SIP IP phone systems a bonus.
• Managing quality control and providing fanatical customer service.
• Taking responsibility for and tracking project progress.

• High School (or GED) minimum requirement.
• Electronics training from a Technical School or Military training in electronics or communications (preferred).

Security 101 is a DFWP and EOE organization with a team-oriented work environment.