Lead Systems Engineer

Responsibilities

• Lead automation initiatives that eliminate repetitive tasks and reduce operational toil
• Build and maintain Ansible automation to provision new environments and keep existing environments up to date
• Propose and lead platform improvement projects using tools such as Ansible, Rundeck, and CI/CD systems
• Design and improve CI/CD pipelines and deployment automation with safe rollout/rollback strategies and clear environment promotion
• Enable developers through reusable “paved road” tooling: templates, golden pipelines, self‑service workflows, and guardrails that reduce manual work and tribal knowledge
• Partner with engineering teams to improve delivery quality through: automated integration and regression testing, deployment validation and smoke testing, reliable and repeatable test/pre‑production environments, quality gates that catch issues earlier
• Improve observability across services and infrastructure (monitoring, logging, alerting, tracing), including visibility into deployment outcomes and failures
• Lead analysis and resolution of production incidents across infrastructure, application, database, and network layers; drive RCAs and prevention work
• Oversee platform patching and upgrades; plan, schedule, and monitor maintenance tasks
• Coordinate and implement server/platform changes required by customers and internal teams
• Document systems and processes, transfer knowledge, and mentor engineers to raise technical standards across the organization
• Communicate proactively with stakeholders, manage multiple requests, and prioritize work effectively

• Bachelor’s degree in Computer Science (or equivalent) or equivalent professional experience
• 6+ years of Red Hat Linux server administration experience, including production troubleshooting and log triage
• 6+ years of extensive Ansible scripting and automation experience (or equivalent configuration management)
• 6+ years of scripting experience in Bash and Python
• Experience building and operating CI/CD pipelines and deployment automation
• Strong troubleshooting skills across distributed systems (infrastructure, application, database, and network layers)
• Strong working knowledge of MySQL (query language required);
  Postgres experience is a plus
• Excellent communication skills and the ability to lead through planning, prioritization, and influence
• Proven ability to context switch, manage multiple stakeholder requests, and deliver reliably under deadlines