Procurement Specialist

Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®.

We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement.

The Procurement Specialist will support sourcing, vendor management, purchasing operations, contract administration, and procurement process improvement initiatives. This role partners closely with business leaders and cross-functional stakeholders to optimize supplier relationships, drive cost savings, mitigate risk, and support enterprise procurement strategies aligned with organizational goals.

This position is located at our Dublin, OH campus with hybrid flexibility.

• Manage the procurement lifecycle including sourcing, vendor evaluation, negotiations, purchasing, contract support, and supplier management.
• Lead and support RFI, RFQ, and RFP initiatives for assigned categories and business units.
• Collaboratively build and refine scalable procurement processes and policies aligned with corporate strategy and compliance requirements.
• Conduct strategic sourcing activities to identify cost savings opportunities, supplier optimization strategies, and operational efficiencies.
• Analyze current purchase data, vendor spend, market trends, and benchmarking information to support procurement recommendations and sourcing strategies.
• Perform total cost of ownership analysis, spend analysis, and vendor pricing evaluations.
• Review supplier proposals, contracts, MSAs, SOWs, SLAs, amendments, and related procurement documentation.
• Partner closely with Legal, Finance, HR, IT, Information Security, and business leaders regarding contract terms, pricing, vendor risk, and compliance requirements.
• Support negotiation activities with suppliers to secure favorable pricing, contract terms, and service commitments.
• Monitor vendor performance and compliance with contractual obligations and service level agreements.
• Evaluate supplier performance and recommend renewals, renegotiations, terminations, and new sourcing opportunities.
• Utilize procurement and sourcing systems, including Workday or similar ERP/eProcurement platforms, to manage purchasing workflows, approvals, and reporting.
• Develop procurement reports, dashboards, and presentations for leadership review.
• Support procurement training and communication initiatives for internal stakeholders.
• Assist with continuous improvement initiatives across procurement operations and strategic sourcing activities.
• Other duties as assigned.

• Education: Bachelor’s degree in Supply Chain Management, Business Administration, Finance, or a related field required.
• Experience: 3–5 years of related experience in procurement, purchasing, and/or strategic sourcing required.
• Experience using strategic sourcing software and procurement systems required.
• Experience with indirect procurement categories, including facility operations, professional services, human resources, marketing and operational services preferred.
• Strong analytical, negotiation, and problem-solving skills.
• Financial acumen with experience analyzing vendor spend, pricing models, and cost-saving opportunities.
• Knowledge of procurement best practices, supplier management, contract administration, and sourcing methodologies.
• Experience reviewing contracts, terms and conditions, SLAs, and procurement-related documentation.
• Ability to think strategically, influence stakeholders, and support organizational change initiatives.
• Excellent communication and collaboration skills with the ability to work effectively across all levels of the…