General Manager

Benefits

• 401(k)
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Vision insurance
• Wellness resources

Furniture & Bedding Division

Location
:
Dublin, OH

Employment Type
:
Full-Time, On-Site

Reports To
:
Director, Living Inspired Division

Living Inspired is Big Sandy Superstore’s experience-led furniture and bedding division.

Our mission is simple: make lives better by delivering thoughtful guidance, elevated service, and trusted relationships.

Our definition of luxury goes beyond brand names or price points; luxury is defined by confidence, continuity, expertise, and how people feel throughout the experience, especially when things are complex or imperfect.

Living Inspired is launching as a pilot with intent to scale. This role plays a critical part in shaping how that experience comes to life in the market.

The General Manager of Living Inspired is responsible for bringing the division’s vision to life day-to-day—through relationships, judgment, and execution—while the business is still being built.

This is a hands-on, builder-style leadership role inside an established organization. Early on, the General Manager will personally carry key relationships, deliver the Living Inspired experience, and help shape the structure and team as the division grows.

This role operates with delegated authority under a clearly defined vision and values set by the Director of the Living Inspired Division. The General Manager’s responsibility is not to redefine the vision, but to steward it with integrity and make it real.

Living Inspired grows through three primary entry points:

• Designers
• Builders & Remodelers
• End-User Clients

The General Manager initially works across all three, ensuring the experience feels intentional, trustworthy, and human, even while systems and processes are still evolving.

As the business matures, this role helps identify when and how additional positions should be added—without sacrificing experience or relationships.

• Serve as the day-to-day leader of the Living Inspired furniture and bedding business
• Build and maintain trusted relationships with designers, trade partners, and end users
• Deliver an experience that creates confidence, not pressure
• Take immediate ownership of outcomes, including service recovery
• Translate vision into practical, real-world execution
• Learn quickly and adapt based on customer and partner feedback
• Help shape future roles, processes, and structure
• Model accountability, professionalism, and relationship-first leadership
• Partner closely with the Director of Living Inspired to ensure alignment

Required Qualities (Non-Negotiable)

We are looking for someone who naturally demonstrates:

• A trust-building presence that puts people at ease
• Personal accountability—owning issues promptly and directly
• Strong judgment rooted in doing right by the customer
• Learning agility and curiosity
• Comfort operating without a finished playbook
• Emotional maturity and steadiness under pressure
• A relationship-first, long-term mindset

These qualities matter more than industry tenure or brand familiarity.

• Experience in furniture, bedding, design, or another high-service environment is helpful
• Ability to work independently and manage multiple priorities
• Business and financial awareness appropriate for a growing division
• Comfort building structure and clarity over time
• Leadership experience in a growth or build phase is a plus

This role is:

• Experience-led, not brand-led
• Relationship-driven, not transactional
• Hands-on and people-facing
• Focused on confidence, trust, and long-term value

This role is NOT:

• About selling labels or price points
• A finished-state general manager role
• A back-office or operations-only position
• A platform for redefining the vision independently

• Opportunity to help build a new division from the ground up
• Clear mission and values, with strong leadership alignment
• Meaningful impact on customers and partners
• Ownership-minded culture aligned with Big Sandy’s ESOP structure
• Long-term growth potential as the division scales

• Competitive base salary with performance-based incentives (bonus or commission structure).
• Employee Stock Ownership Plan (ESOP).
• Business expenses covered, including territory travel and approved business activities.
• Additional benefits may include health insurance, paid time off, and training opportunities