Director, North America Facilities

• Oversee all US-based Covetrus locations, including offices, distribution centers, call centers, and off-site storage.
• Oversee facilities-related operations such as janitorial, engineering, food & beverage, repairs, and maintenance.
• Oversee property management and tenant contacts.
• Assist local management with construction, remodel, design, relocation, and other facility-related projects.
• Prepare upper-management reports on project status.
• Work directly with clients to ensure deliverables remain within scope and budget.
• Coordinate with departments, internal resources, and vendors to ensure project compatibility and execution.
• Partner with Site Leaders and Office Managers to sustain consistency across the North American office portfolio.
• Coordinate maintenance programs for each location.
• Manage relationships with the preferred real estate broker, landlords, property managers, and sublet tenants.
• Assist operations leaders with innovation, technology, and design projects.
• Ensure projects are delivered on time, within scope, and within budget.
• Define project scope and objectives, coordinate stakeholders, and ensure technical feasibility.
• Ensure resource availability and allocation.
• Develop detailed project plans and monitor progress.
• Manage project scope, schedules, costs, changes, performance, documentation, and stakeholder relationships.
• Meet with clients to gather ordering briefs and clarify project requirements.
• Meet budgetary objectives and adjust project constraints based on financial analysis.
• Develop spreadsheets, diagrams, and process maps to document needs.
• Direct and control activities of a broad functional area, including planning, staffing, budgeting, expense priorities, and method changes.
• Perform other related duties as assigned.

• Typically requires a minimum of 15 years of related experience with a bachelor’s degree; or 12 years and a master’s degree; or equivalent experience.
• 10 years Facilities & Real Estate Management experience
• Experience managing tenants engaging with property managers and land lords
• Proven experience in project management.
• Budget management experience and proven ability to drive decisions guided by functional strategies and priorities.
• Excellent client-facing and internal communication skills.
• Excellent written and verbal communication skills.
• Solid organizational skills including attention to detail and multitasking skills.
• Strong working knowledge of Microsoft Office.
• Program Management Professional (PMP) certification preferred.
• 20% travel

Demonstrates extensive experience in Facilities and Real Estate Management, with a strong focus on project management, budget management, and client communication. Capable of overseeing operations across multiple locations while ensuring project deliverables align with organizational goals.

• Facilities Management
• Project Management
• Budget Management
• Client Communication
• PMP Certification

• Project Management
• Budget Management
• Facilities Management
• Property Management
• Construction Management
• Process Mapping
• Resource Allocation
• Project Planning
• Stakeholder Management
• Multitasking

• Client-Facing Skills
• Internal Communication
• Organizational Skills
• Attention to Detail
• Verbal Communication

• PMP Certification

• Real Estate Management
• Tenant Management
• Facilities Operations
• Project Scope
• Budget Objectives

• Microsoft Office