Community Manager

## Community Manager Apply locations:
Dublin, OH / Hybrid time type:
Full time posted on:
Posted Todayjob requisition :
R0003887#
** Together we make breakthroughs possible.
** At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work with complex global datasets, AI and machine learning, hybrid cloud solutions, and other technologies that connect people and organizations to the information they need. We value the power of unique perspectives and experiences to unlock innovation.

At OCLC, your ideas matter, whether you have two years of experience or 20. You’ll learn, create, and problem-solve with technologists, product developers, librarians, researchers, marketing pros, and support teams around the world.#
** Why join OCLC?
** OCLC is consistently recognized as a best place to work by several independent programs. We recognize and reward people and results with a comprehensive Total Rewards package. This means competitive compensation that reflects your unique contributions—performance, experience, and skills—along with exceptional benefits, including best-in-class health coverage, retirement plans with generous company contributions, and a commitment to your overall well-being.
* We know the best ideas don’t always happen at a desk. Take a walking meeting around our 100-acre campus or enjoy lunch on the patio. We’re committed to your success—both personally and professionally. Hybrid work environment:
For many roles, three days a week on-site, with occasional additional days based on business needs.
* Free use of our on-site fitness center, gym sports, group exercise classes, and game room
* Onsite catering and cafeteria subsidized by OCLC
* Health and wellness events
* Work environments with individual and team spaces and the latest technology tools
* Paid parental leave and adoption assistance
* Tuition reimbursement and Public Service Loan Forgiveness eligibility
* Company-subsidized pricing on local tickets and memberships

Join us in transforming how people everywhere access information and be part of a mission-driven team that makes a global impact.#
** The job details are as follows:
** The Community Manager is an expert community practitioner who enables OCLC member communities to connect, contribute, and lead. This role is responsible for the operational excellence and strategic health of OCLC's member-facing community spaces, ensuring that libraries and library professionals can engage meaningfully with each other and with OCLC across a range of channels, platforms, and programming.  The Community Manager works cross-functionally and collaboratively with Product, Marketing, Member Engagement, Support, and other teams to coordinate communication, gather and surface member feedback, and deliver programming that helps libraries maximize the value of OCLC solutions.

A key focus of this role is supporting member engagement and adoption for World Share Management Services (WMS), EZproxy, and Choreo Insights, fostering communities where users can share best practices, learn from one another, and provide insights that inform product strategy and continuous improvement.  The role is also responsible for delivering both ongoing virtual programming and large-scale virtual event series that strengthen connections among library professionals and deepen engagement with OCLC services.

The ideal candidate brings experience with online community platforms, a passion for building meaningful relationships within the library community, and the operational discipline to execute high-quality programs s is a role for someone who takes pride in creating exceptional member experiences, enabling collaboration across teams, and helping both libraries and colleagues succeed.
** Responsibilities
* *** Community Engagement, Moderation & Knowledge Sharing
*** Monitor, moderate and participate as needed in OCLC community forums, maintaining a welcoming and productive environment for member discussion across community spaces
* Develop and implement engagement strategies that increase member participation, deepen…