ADA Accommodation Specialist

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work‑life balance. Here, there’s no limit to what you can achieve.

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Dublin, OH: 5500 Glendon Court, Dublin, OH 43016

To enhance the ADA process for claimants requesting accommodations under the ADAAA; to review complex medical information for temporary and permanent accommodation requests; and to approve and/or negotiate restrictions as required under the ADAAA, state and/or client requirements.

• Reviews medical information for ADAAA temporary and permanent accommodation requests.
• Approves and/or negotiates accommodations as written; renegotiates reasonable alternative accommodations, or denies restrictions based on lack of supporting documentation through correspondence with physician, colleague, department and other key stakeholders.
• Maintains regular contact with colleagues, supervisors, health care providers, and other key stakeholders regarding progress and status of accommodations; assists in the resolution of any challenges related to the accommodations.
• Conducts interactive discussions with claimants and employers, assists in answering/resolving any follow‑up questions/issues and helps identify clarifications, when needed, from health care providers.
• Acts as a subject matter expert and resource to supervisors, colleagues, union, or physicians regarding accommodation/work restriction issues and processes. Provides advice and counsel as appropriate and acts as a liaison between all parties when necessary.
• Ascertains the specific physical tolerances and vocational skills needed for particular employment positions; makes decisions or assists case management staff in making decisions regarding a client’s competence in performing a particular position.
• Adheres to all medical and legal regulations and accreditation standards.
• Reviews the essential job functions provided by the employer along with restrictions/limitations provided by the claimant and their treating provider to confirm the claimant can meet the essential functions with or without the accommodation(s) requested.
• Contacts employers to obtain specific information regarding an area of employment, i.e., training or education needed, physical demands, wages and benefits, and availability.
• Thoroughly reviews contested claims.
• Assists as needed with submission of accommodation recommendations to employers for consideration.
• Works closely with other members of the team to: a) ensure smooth transition from medical case management into job placement; and/or b) discuss the progress on each case suggesting changes in rehabilitation plans.
• Documents contacts in claim notes; prepares reports and/or forms documenting the results of research/negotiations performed; and tracks disposition decisions.

• Performs other duties as assigned.
• Supports the organization’s quality program(s).

Preferred:
Bachelor's degree from an accredited college or university in nursing, social work or vocational rehabilitation.

Required:

at least one of the following licenses or certifications: RN, LVN, CRC, COHN, CVE, LPC, OTR/L, or LCSW.

Four (4) years of related experience or an equivalent combination of experience and education required. Medical disability or vocational rehabilitation experience preferred.

• Excellent oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Analytical and interpretive skills.
• Strong organizational skills.
• Excellent interpersonal skills.
• Excellent negotiation skills.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

When applicable and appropriate, consideration…