Manager, Test Engineering

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OCLC's Quality Assurance organization supports quality across the delivery lifecycle through defect prevention, risk management, effective testing, and continuous improvement. The Manager of Test Engineering leads Quality Test Engineers across OCLC products and services, overseeing QA strategy, staffing, testing, automation, metrics, AI adoption, and release readiness while partnering with Product and Engineering to improve quality, productivity, and delivery confidence. This role advances QA modernization through AI-assisted testing, intelligent automation, performance engineering, quality analytics, and tool/framework adoption to improve testing effectiveness, feedback speed, productivity, and release confidence.

• Lead, coach, and develop Quality Engineers across multiple products and initiatives.
• Manage QA planning, staffing, prioritization, capacity, and execution to support delivery commitments.
• Define and execute balanced testing strategies for exploratory, manual, accessibility, functional, integration, regression, acceptance, performance, and release testing, using shift-left and risk-based practices to accelerate feedback and prevent defects.
• Lead QA modernization initiatives through automation, AI-enabled agentic testing, quality analytics, tool and framework adoption, and modern Quality Engineering practices that improve testing effectiveness, productivity, and release confidence.
• Define, monitor, and communicate quality and delivery metrics (e.g., defect escape rates, test coverage, change failure rates, release readiness, RCA findings), and use insights to drive continuous improvement and measurable outcomes.
• Establish quality standards, governance practices, and scalable quality ownership models across teams (including coaching Engineering teams on effective automated testing practices and adoption of standard frameworks).
• Define and maintain CI/CD quality gates and release criteria, improve pipeline signal quality (flake reduction, suite health, triage/quarantine practices), and establish clear escalation paths when quality risk is high.
• Partner with Product, Engineering, Operations/SRE, and business stakeholders…