Visual Merchandising Lead

Note:

This is a full-time based in Dublin, Ohio.

Come join the team that is reinventing home! Wayfair is hiring a Visual Merchandising Lead for our returns Outlet retail store in Dublin, OH! If you are looking for rapid growth, constant learning and dynamic challenges, Wayfair’s Outlet store might be the future home for your career.

Starting Rate: $21 per hour

Hours
: 40 hours per week

Store Hours
Monday - Saturday: 10am - 8pm
Sunday: 11am - 7pm

Benefits to building a home for your career with Wayfair:

• Competitive Pay:
  Earn competitive compensation with regular opportunities for performance-based increases.
• Career Growth:
  Access professional development and advancement opportunities to help you grow with us.
• Health Benefits from Day One:
  Medical, dental, and vision insurance coverage starts on your first day.
• Time to Recharge:
  Start accruing paid time off immediately—because work-life balance matters.
• 401(k) with Company Match:
  We’ll match up to 4% to help you plan for your future.
• Tuition Reimbursement:
  Eligible after 6 months of employment—learn, grow, and get support along the way.
• Wayfair Employee Discount:
  Generous employee discount of up to 30%+, although discounts will vary by product type.
• Parental Leave Options:
  Choose from paid and unpaid leave plans to support your growing family.
• And So Much More:
  We’ve got more good stuff where that came from!

What You’ll Do

• Define, design and implement a flexible visual merchandising strategy that can adapt to the wide variety of product that arrives in the outlet
• Manage product flow within the outlet, maximizing product/sqft
• As an authentic brand ambassador for the Wayfair family, lead and create a best in class customer experience by connecting them with the world's biggest and best online home assortment brought to life in our stores.
• Master our brand story and be able to share our brand with polished communication, personal appearance and professionalism.
• Work to amplify the Wayfair brand family by being an integral part of a high performing, customer centric team.
• Deliver on sales and service KPIs, productivity standards, and drive profitability goals across all omni channel platforms with best in class selling standards.
• Maintain leadership presence through effective floor management and resource allocation.
• Manage and monitor stock levels, merchandise adjacencies, presentations, signing, and assortment in all departments to ensure the sales-floor is adequately stocked. Maintain visual standards required by Wayfair and Tanger Outlets.
• Ensure the store meets visual, replenishment, cleanliness, safety and back of house standards during floor leadership shifts.
• Perform opening and closing routines and provide supervision to ensure the store is meeting financial goals and associates are providing best in class service to our customers.
• Participate in operational store activities as needed: bringing new products to the floor, floor sets, replenishment, substitutions and general store upkeep.
• Engage in a high energy and dynamic work environment where there can be rapid changes in products, promotions, offerings and operations.
• Live by, emulate, and guide by our People Principles every day.
• As Keyholder, you are responsible for opening and closing the store

What You’ll Need

• Retail experience in visual merchandising or education in visual merchandising/ interior design
• 2+ years of leadership or experience managing a team
• Brick & mortar retail experience - furniture or home goods preferred
• Prior visual merchandising experience in outlet or off-price retail environments preferred
• Track record of thriving in a fast paced and changing environment.

Essential Functions

• Strong organization, self-motivation, communication and relationship management skills.
• Excellent verbal communication skills.
• Excellent active listening skills.
• Excellent sales and customer service skills.
• Technical acumen to learn necessary software including operating our POS system; experience with Google Cloud G Suite, including Docs, Sheets, Slides, and forms preferred.
• Ability to process information and merchandise through a computer system and POS register system.

Physical Requirements

• While performing the duties of this…