Car Wash Associate

Position Summary

Car Wash associate will assist the Car Wash Leader/Manager in ensuring the daily car wash operation runs efficiently, while maintaining high standards to the overall appearance and cleanliness of the car wash property. You will be cross‑trained in all areas of the Car Wash, gaining valuable operations experience. Looking for growth opportunities? Our parent company, Cumberland Farms, operates nearly 1,500 locations across the United States.

• Competitive Wages
• Work today, get paid tomorrow through our earned wage access program*
• 401K with Company Match
• Team Member Discounts
• Flexible Scheduling
• Tuition Reimbursement
• Employee Assistance Program
• Additional benefits for FT team members

• Maintain the overall appearance and cleanliness of the car wash by performing cleaning of facility, equipment room, exterior grounds and vacuum area, and ensuring everything is kept in the appropriate place and organized.
• Ensure all equipment (payment stations, wash equipment, power washer, vacuums) are kept operational; when an issue arises, they are able to resolve it or submit a Service Channel ticket.
• Greet all guests in a friendly manner to make them feel welcomed and appreciated and provide assistance, when needed, in any area concerning the car wash process or at the vacuums.
• Handle customer complaints, employee conflicts, and daily operational problems in an even‑tempered, fair, and consistent manner.
• Work in a fast‑paced work environment.
• Know how to use certain equipment to work efficiently in an automated facility.
• Ensure company policies and procedures are adhered to in carrying out given tasks daily.
• Also be cross‑trained within the retail store to greet and serve guests, operate registers, stock shelves, clean store areas, and help the Store Manager in any way needed.

Working Relationships:
Store Manager, Car Wash Leader, Car Wash Manager, Car Wash Program Manager, District Manager, Store team members, Company personnel, and various vendors.

Minimum Education:

N/A

Preferred Education:

High School or GED

Minimum Experience:

3 months as a Guest Service Associate with Turkey Hill or previous car wash experience

Preferred Experience:

6–12 months in car wash, retail, guest service, or restaurant

Licenses/Certifications:

N/A

• Comfortable talking and interacting with guests and team members
• High energy
• Ability to work independently
• Team oriented; willing to give extra effort to help others

This position is full time or part-time and involves working a variety of hours, day and night, as Turkey Hill Car Wash and retail locations can be open 24 hours depending on the store. Weekend and holiday hours are required. Full time (30–40 hours) and part‑time (up to 29 hours) schedules. Other specialized work attire requirements apply.

Travel: 5% – to cover other locations as needed.

Physical Requirements:

Ability to stand/walk 8 hours a day; ability to lift 40 lbs, reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures).