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Customer Experience Supervisor: Lead Service & Checkout Excellence
Job in
Dublin, Franklin County, Ohio, 43016, USA
Listed on 2026-08-27
Listing for:
JCPenney
Full Time
position Listed on 2026-08-27
Job specializations:
-
Retail
Retail & Store Manager
Job Description & How to Apply Below
JCPenney is seeking a Customer Experience Supervisor I to drive profitable sales growth by leading and coaching associates, delivering training initiatives, and guiding checkout experience strategies in our store. You will model outstanding customer service and ensure staffing aligns with customer demand to maximize sales and satisfaction.
The role emphasizes leadership, accountability, and collaboration with the store team to uphold iCAP standards and ensure a positive shopping environment.
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