Catering Sales Support Representative Job Dublin area,Ohio USA,Sales

COME JOIN OUR TEAM!

Hourly pay + 1% commission - M-F day hours & excellent growth opportunities

POSITION SUMMARY AND MISSION:

This position contributes to City Barbeque success by providing prospecting and pipeline support for our sales managers, new markets, and research maintenance within existing markets.

SUMMARY OF

KEY RESPONSIBILITIES:

Building and maintaining sales pipelines for several markets
Speak clearly and listen attentively to guests and other employees while maintaining a cheerful and helpful attitude
Use of proper phone etiquette and phone procedures
Have a complete understanding of the menu and services that City BBQ Provides so that you may handle all guest questions
Actively place catering orders with guests on the phone or via email using Monkey Media
Maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments
Proficient in word processing, Outlook, and Spreadsheet software
Able to take own initiative to communicate appropriately in written and verbal form
Ability to multi-task efficiently
Reports directly to the Catering Sales Support Manager

JOB DUTIES:

Assist in Inside Sales
Prospecting with zoom info
Email blasts and follow up's through Pipe Drive
Make cold calls/email to establish a client contact
Schedule tastings using sales managers' Calendly links
Create and maintain Google Pin Maps for research
Place any order/quote acquired. Pass along to sales manager
Label all leads entered Acquisition type: CSS - Zoom Info or CSS - Prospect for tracking
Take incoming phone calls from guests calling for Catering (as needed)
Discerning the difference between a Catering order or a store Pick Up
Place orders
Make and relay changes to current orders
Answer questions
Make quotes
Handle guest complaints and escalation when appropriate
Process all online orders and contact guests with any concerns when assigned
Make outbound confirmation calls to all orders when assigned
Review and respond to all guest emails with same day turn around
Work with Ops Teams as needed to ensure order accuracy and availability
All other duties as assigned

PHYSICAL JOB REQUIREMENTS

Work is performed in an office environment and requires the ability to operate standard office equipment, computers, and keyboards. Sedentary work.

PAY RATE

$18 per hour plus commission

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