Sales Consultation & Customer Support Specialist - Dublin Ohio

Overview

Location:

Dublin, Ohio (On-Site).

Schedule:

Wednesday through Sunday. 45 on-site hours per week with a 1-hour daily break.

Personal Hour Pilates is a fast-growing wellness and Pilates company focused on making Pilates accessible for everyone. Our company combines premium Pilates reformers, wellness technology, AI-powered coaching, and personalized customer support to create a unique experience for both home users and professional studios.

Our Dublin, Ohio showroom is more than a retail location — it is an interactive Pilates experience center where customers can explore luxury Pilates reformers, learn about equipment, test machines in person, and receive personalized consultations based on their fitness goals, space, and lifestyle.

The environment is energetic, supportive, fast-paced, and team-oriented. Every day includes a mix of showroom consultations, customer phone calls, follow-ups, education, and helping customers select the right Pilates equipment for their needs.

We are looking for a motivated and customer-focused Sales Consultation & Support Specialist to join our Ohio team.

This role combines:

• Showroom sales consultations
• Customer support
• Phone and online sales assistance
• Product education
• Relationship building

You will help customers understand the benefits of Pilates reformers, compare different models, explain accessories and features, and guide them through the purchasing process with confidence and care.

This is an excellent opportunity for someone who enjoys wellness, fitness, communication, and working in a growing company environment.

• Welcome and assist customers in the Dublin showroom
• Answer customer calls, emails, and inquiries
• Provide personalized Pilates equipment recommendations
• Explain reformer features, differences, and benefits
• Support online and phone sales consultations
• Follow up with leads and customers professionally
• Help maintain showroom organization and presentation
• Work closely with the operations and support teams
• Create a positive and educational customer experience

• Premium health insurance fully paid (100%) by the company
• Employee discounts on company products
• Access to sports tickets at discounted rates
• Career growth opportunities within a rapidly growing company
• Wellness-focused and supportive team culture
• Hands-on experience in a growing wellness and technology brand

• Strong communication and people skills
• Comfortable speaking on the phone and in person
• Positive attitude and team-oriented mindset
• Organized and detail-oriented
• Interest in wellness, fitness, Pilates, or customer experience
• Sales or customer support experience is a plus
• Comfortable working in a fast-paced environment

Join a company that is helping thousands of people bring Pilates into their homes and studios while building the future of connected wellness and AI-supported fitness.

To apply, please send your resume to: