Beauty Advisor - Clinique, Tuttle Crossing

Beauty Advisor
- Clinique, Tuttle Crossing
- Full Time

Dublin, OH, United States

Full time Schedule

Hourly Rate: $15.00 - $22.08 (based on job, location, and schedule)

Eligible for Sales Commission

As a Cosmetic Sales Colleague – also known as a Beauty Advisor – you are the trusted expert our customers turn to for all things beauty. Passionate about both products and people, you play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales.

You’ll serve as both an educator and a beauty expert—offering expert advice, conducting product demonstrations, and providing tailored consultations. Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their unique needs and style.

Building lasting client relationships is at the heart of your role. You’ll proactively grow and manage a loyal client base through consistent follow‑up, virtual outreach, and personalized service—always with the goal of exceeding expectations and achieving sales goals.

By combining genuine hospitality, strong product knowledge, and a passion for beauty, you’ll help every customer leave feeling confident, cared for, and excited to return.

• Dress the store, including the floor and counter, clean, organize, and prepare for customers.
• Review daily sales goals, new arrivals, and top‑selling items to stay informed and ready to engage.
• Greet customers warmly, make eye contact, and engage in friendly, personal conversation to build relationships.
• Maintain a shoppable space by refreshing signage, assisting merchandise moves, and supporting a seamless customer experience.
• Share loyalty program benefits, ensure customers have all needed, and provide a sincere thank‑you.
• Support teammates with honesty, care, and collaboration to deliver excellent service.
• Continuously improve to meet and surpass daily sales goals and store results.

• Flexible availability, including days, evenings, weekends, and holidays with dependable attendance and punctuality.
• Understand and communicate effectively with customers, co‑workers, and supervisors.
• Read and understand employment policies and safety rules in English.
• Deliver personalized beauty experiences by building relationships, demonstrating application, and educating on product benefits.
• Drive sales and client loyalty by maintaining an organized space, using clienteling tools, participating in events, and staying up to date.
• Meet and surpass daily sales goals with exceptional service.
• Acquire new customers by opening credit accounts and sharing loyalty benefits.
• Use point‑of‑sale technology and digital tools effectively to streamline transactions.
• Have at least 1 year of customer service or selling experience.

• Standing, lifting, moving, and reaching for extended periods.
• Lifting up to 25 lbs., stooping, kneeling, crouching, climbing ladders, reaching above eye level.
• Require good vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and handheld equipment, cash register, and ability to process transactions.

Competitive pay, performance‑based incentives, and a full benefits package including health, vision, dental, life, disability insurance, PTO, holidays, and 401(k) match.

Benefits also include Employee Assistance Program, continuous learning, leadership development, and volunteer opportunities.

Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.