Sales Support Job in Dublin, OH

Sales Support Team Member

We are looking for a Sales Support team member to join the team in a contract-to-permanent capacity. This position plays a key role in helping the national sales organization operate efficiently by coordinating customer setup, maintaining accurate sales data, and keeping critical account activities on track. The ideal candidate is organized, responsive, and comfortable working across multiple departments to support customer needs, distributor requirements, and ongoing sales initiatives.

Responsibilities:

• Provide daily operational assistance to the national sales team to help maintain smooth account and sales activity management.
• Coordinate onboarding activities for new customers and distribution partners, ensuring all required forms and documentation are completed accurately.
• Administer distributor portal updates, item setup paperwork, product submission materials, pricing details, and supporting records.
• Monitor sales opportunities, sample requests, customer inquiries, follow-up actions, and upcoming milestones to keep progress moving forward.
• Maintain complete and accurate customer, account, and pipeline information within Salesforce.
• Partner with operations, logistics, production, customer service, quality assurance, and finance teams to support order flow and account execution.
• Support new product rollouts by organizing the information customers and distributors need for successful launch and implementation.
• Prepare reports, presentation materials, pricing documentation, inventory summaries, and meeting support content for the sales team.
• Assist with proposal requests, customer applications, distributor paperwork, and new item submission processes.
• Help address issues related to orders, pricing, inventory availability, shipments, and service concerns while keeping records organized and deadlines on schedule.