Inside Sales Account Manager
Listed on 2026-08-22
-
Sales
Business Development, Sales Representative, Sales Manager, Industrial Sales
Inside Sales Account Manager
Location:
Dublin, OH, US, 43017
Summary:
The Inside Sales Account Manager drives revenue and profitability by prospecting new customers within the region and expanding sales among existing accounts. This is a remote U.S.
-based position. To support regional customer coverage and collaboration, applicants must be located in the Mountain, Pacific, or Central time zones.
Essential Duties and Responsibilities:
- Manage relationships with approximately 150 existing and potential Hyperion customers.
- Contacts customers via email and phone call to drive sales.
- Identify opportunities to grow revenue and profitability.
- Analyzes prior product sales to customers and identifies opportunities.
- Collaborate with sales manager to develop a sales strategy.
- Develop product knowledge to share with customers and respond to their questions.
- Collaborates with segment manager on pricing, and terms.
- Closes the sale and follow up on payments.
- Ensure customers pay in a timely manner.
- Make follow-up calls regarding payments.
- Develops pre-call planners, writes summary reports and enters in CRM.
- Utilizes CRM for customer communication and follow up.
- Serves as liaison between customer and field sales reps.
- Coordinates onsite visits or consultations with field sales when needed.
- Collaborate with customer service to ensure customer orders have been entered.
- Responds to concerns raised by customers about delivery times and invoicing.
- Follows up with customers and escalates issues internally as needed.
- Follow up with customers to ensure their satisfaction with Hyperion products and services.
- Achieve or exceed monthly sales quotas
- Attend sales meetings to understand company strategies and provide insight.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education and/or
Work Experience:
High school diploma required; 2-year degree preferred
Ability to speak English and Spanish fluently preferred
4-6 years of experience in technical sales in a manufacturing business to business environment Or equivalent combination of education and experience
Technical Skills/
Physical Requirements:
Experience in Microsoft Dynamics or similar system a plus
Ability to navigate a complex organization and execute across multiple functions
Self-Starter and highly motivated
Strong communication (written and verbal), interpersonal, and organizational skills
Experience with CRM and industrial business-to-business products
Proven professionalism with the ability to use discretion and sound business judgment
Proficiency with Microsoft Office:
Outlook, Word, PowerPoint and Excel
High attention to detail required
Ability to work in a fast-paced environment
Travel - 4 times per year for internal meetings
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