Security Commercial s Service Tech
Listed on 2026-05-21
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Trades / Skilled Labor
Security Systems Installation, Installation Technician, Maintenance Technician / Mechanic, Field/Service Technician
Overview
Be part of the future! We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We are committed to making a difference and offer a diverse team with opportunities to grow and succeed.
What we offer:
- Competitive Starting Pay
- Paid Training
- Global Advancement Opportunities
- Company Vehicle (as applicable)
- Referral Bonuses
- Comprehensive Benefits
- Medical/Dental/Vision insurance
- Health Savings Account (HAS)
- Life Insurance
- 401(k) savings plan with company match
- Short-Term and Long-Term Disability
- Employee Assistance Program
- Wellness Program
- And More!
A Johnson Controls Service Technician is a troubleshooter and service expert. You will alleviate concerns the customer may have regarding a security system. You will advise customers and the customer care center of the status of systems and processes inspections. You will repair or replace burglar alarms, fire alarms, CCTV systems, Card Access systems and other security equipment. This Technician will be set up with all of the tools and equipment needed to work independently from a remote location.
Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items. As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service.
As a Commercial Service Technician, you will locate and alleviate trouble with damaged equipment or wiring; readjust equipment, repair or replace inoperative equipment and test for operation; prepare trouble order forms to report temporary repairs. You will also coordinate inspections and/or installations with police, fire departments, or other appropriate agencies. Service Technicians will be responsible for the service and repair of Commercial security/Fire Alarm/CCTV/Card Access systems.
Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities. Provide quotes to support recommendations and solutions.
Required
- High School Diploma or equivalent
- Minimum 3-4 years’ experience installing and inspecting/repairing Tyco Integrated Security or comparable product line
- Experience with Card Access/CCTV/IP cameras
- HIRSCH Certificate
- Excellent communication skills
- Electrical/Electronic background
- Valid driver's license
- Must obtain the Ohio State Fire License within 6 months of employment and maintain it for the duration of the role
Preferred
- Fire alarm experience
- Some college
- NICET II or greater
HIRING HOURLY RANGE: $23.00 - 31.73 per hour. Salary is determined by education, experience, knowledge, skills, and abilities of the applicant, internal equity, and market data. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology-assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates.
All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at
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