Security Commercial s Service Tech

Service Technician What you will do

• Troubleshoot and service security equipment such as burglar alarms, fire alarms, CCTV systems, and card access systems.
• Alleviate customer concerns regarding security systems.
• Advise customers and the customer care center on system status and inspection results.
• Repair or replace security equipment and provide the highest level of service to resolve building inefficiencies.
• Act as a trusted advisor, delivering solutions and outcomes during service visits.

• Locate and resolve issues with damaged equipment or wiring; readjust, repair, replace, and test equipment.
• Prepare trouble order forms to report temporary repairs.
• Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
• Provide recommendations and solutions to ensure efficient facility operations, including upselling opportunities.
• Provide quotes to support recommendations and solutions.

• High School Diploma or equivalent.
• Minimum 3-4 years’ experience installing and inspecting or repairing Tyco Integrated Security or comparable product lines.
• Experience with card access, CCTV, and IP cameras.
• HirsCH certificate.
• Excellent communication skills.
• Electrical/Electronic background.
• Valid driver’s license.
• Obtain the Ohio State Fire License within 6 months of employment and maintain it throughout the role.

• Fire alarm experience.
• Some college education.
• NICET II or greater certification.
• Hourly range: $23.00 – $31.73 (range may vary based on experience, education, and market data).

• Competitive starting pay.
• Paid training.
• Global advancement opportunities.
• Company vehicle (as applicable).
• Referral bonuses.
• Comprehensive benefits including medical, dental, vision insurance, health savings account, life insurance, 401(k) with company match.
• Short‑term and long‑term disability.
• Employee assistance program.
• Wellness program and more.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non‑discrimination rights as a candidate, visit EEO is the Law.

If you are an individual with a disability and you require an accommodation during the application process, please visit here.