Hilton Night Auditor

THE KEY HOTELTHE HILTON GARDEN INN - DOWNTOWN DUBUQUEQ CASINO + RESORT Hotel Front Desk & Night Auditor BASIC FUNCTION As Night Auditor, you will assist guests with their overnight requests and balance accounts from the day shift.

ORGANIZATIONAL RELATIONSHIPS

Reports to:

Hotel Operations ManagerRESPONSIBILITIESCheck in guests, answer phones and take reservations

Respond to guest complaints, requests, and emergencies

Perform Night Audit per Hilton program.

Reconcile accounts

Balance Daily Income Journal. Ensure all ledgers balance.

Balance the cash drawer and log receipts

Investigate and resolve out-of-balance accounts on Daily Income Journal.

Keep accurate financial records and ledgers

Help prepare for forecasts and audits

General Requirements Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry

Experience with accounting and facilities management software

Excellent math skills

An eye for detail

Good problem-solving skills

Strong customer service skills

The ability to multitask

Strong written and verbal communication skills

Availability to work overnight BS in accounting, finance, or relevant field MENTAL AND

PHYSICAL REQUIREMENTS Heavy work, ability to move up to 10 lbs.

Standing and walking for long periods of time.

EQUIPMENT AND TOOLS General office equipment including, but not limited to:

Microcomputer/registers/printers/touchscreens

Computer

Copy machine

Coffee machines

Calculator

Credit card machine

Cash register

Phones Other Wrenches Hand  carts

Beer kegs and CO2 cylinders