Transtar - Assistant Account Manager Job Dubuque area,Iowa USA,Administrative/Clerical

Company Overview

At Transtar Insurance Brokers, Inc., we’re not just an insurance agency—we’re a team built on trust, growth, and collaboration. As a leading commercial insurance firm specializing in transportation, we take pride in fostering a workplace where employees are not only valued but empowered to grow. Here, your voice matters, your ideas make an impact, and your success is our success.

We believe in turning jobs into long-term careers by providing mentorship, growth opportunities, and a true sense of belonging. When you join Transtar, you’re joining a family that celebrates wins together and supports each other every step of the way.

Position Summary:

Account Manager

Are you detail-oriented, proactive, and passionate about learning? As an Assistant Account Manager, you’ll play a vital role in supporting our client service operations while developing the skills to advance your career within our organization. This is a fantastic opportunity for someone who’s looking to grow professionally in a supportive and team-driven environment.

What You’ll Do:

Assist the Account Managers and learn key responsibilities for career advancement

Manage daily administrative tasks with precision and organization

Process client requests and handle documentation across multiple systems

Create professional documents including spreadsheets, forms, and correspondence

Coordinate incoming and outgoing mail, faxes, and courier packages

Provide excellent customer service by answering phones and directing inquiries

Collaborate with the accounting team through accurate data entry

Contribute to special projects and process improvements

Maintain confidentiality, professionalism, and efficiency in all tasks

What You Bring:

High school diploma or equivalent (Associate’s degree a plus)

One year of administrative or office experience preferred

Proficiency in Microsoft Office (Excel, Word, Outlook) and general tech-savviness

Strong communication and organizational skills

A positive, team-oriented attitude and eagerness to learn

Why You’ll Love Working at Transtar:

We offer more than just a job—we offer a path forward. As a valued team member, you’ll enjoy a supportive culture and comprehensive benefits, including:

Medical, Dental & Vision Insurance

Life Insurance Coverage

Health Savings and Flexible Spending Accounts

Paid Vacation and Sick Leave Accrual

A collaborative team environment where your voice matters

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