Operations Planning Manager - Supply Chain

Sign-on bonus and relocation assistance available for this critical operations leadership role. The operations planning manager manages volume and workflow across our distribution center (DC) to meet service-level and productivity goals. This leader understands a complex, technical operation and knows how to prioritize the work that matters most while keeping every processing area in balance. They also lead regular reviews of operational status and plans, and coach building leaders on how their decisions affect the flow of the entire building.

Manage JWN Distribution Center (DC) processing and shipment workflows using automated tools and web platforms. Maintain constant and proactive virtual communication with DC Operations leaders regarding shipment workflow status. Execute and develop shift production and staffing plans based on DC Operational requirements and adjust in real-time as variables change. Trial new tools and systems and provide feedback on functionality, while gathering DC Operations feedback.

Collaborate and provide liaison support with enterprise planning teams to provide inputs on risk mitigation in the event of unplanned disruptions. Act as an advisor to DC Operations, Maintenance and Support leaders and provide recommendations and guidance to ensure the maintenance of a strong partnership and achievement of common goals: delivering for customers and stores. Drive risk management strategies for Distribution Centers to ensure Service Level Agreements for customer and store shipments are met.

Responsible for pre-planning, risk management and postmortem reporting of performance.

• College degree in Engineering, Operations, Logistics or related field
• At least 5 years' experience as a department or operations lead in a distribution/fulfillment or other light industrial environment.
• Expertise in SQL and VBA, Excel Macro creation and modification
• Experience in Anaplan and Tableau a plus.
• Ability to handle multiple projects, deadlines, and stressful situations with minimal management oversight
• Ability to communicate clearly and effectively to coordinate multi-department operational decisions.
• Ability to work well in a team environment remotely and as an advisor
• Key performance indicator (KPI) reporting experience in operations
• Demonstrated experience using data to drive root cause elimination and process improvement
• Desire to thrive in a dynamic, growing environment
• Experience as a Master Scheduler in a manufacturing or production environment is a plus.

Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $69,500.00 - $ Annual

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Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser:

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants:
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