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Customer Service Rep Bilingual Spanish Customer Service Retail Associate/ Customer Service

Guest Services & Cash Operations Specialist

Job in Dubuque, Dubuque County, Iowa, 52001, USA
Listing for: Q Casino + Resort
Full Time position
Listed on 2026-02-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Spanish Customer Service, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading casino and resort is seeking a Guest Services Representative to provide excellent guest service while handling cash transactions and managing currency exchanges. Responsibilities include cashing payroll checks, assisting customers with cash advances, and maintaining a secure cash handling environment. Ideal candidates possess strong communication and math skills along with previous guest service experience. This position involves a busy work environment and requires lifting up to 25 lbs.
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