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Ecommerce Customer Service Rep

Ecommerce CS Team Lead: Lead, Coach & Delight

Job in Dubuque, Dubuque County, Iowa, 52001, USA
Listing for: Theisen's Home Farm Auto
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Ecommerce, Customer Service Rep
  • Retail
    Ecommerce, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A regional retail company is looking for an E-Commerce Customer Service Team Lead to oversee operations and enhance online customer experience. This role involves coaching team members, resolving customer issues, and managing order flow. Ideal candidates should have at least 3 years in eCommerce service, strong communication skills, and the ability to thrive in a fast-paced setting. The position offers a range of benefits and a supportive work culture focused on respect and collaboration.
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