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Member Solutions Advisor — Loan Recovery & Plans
Job in
Dubuque, Dubuque County, Iowa, 52001, USA
Listed on 2026-06-04
Listing for:
Dupaco Community Credit Union
Full Time
position Listed on 2026-06-04
Job specializations:
-
Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
Dupaco Community Credit Union in Dubuque, IA is seeking a Member Solutions Representative to assist members in resolving early-stage delinquent loans. This phone-based role involves proactive outreach, managing account queues, and documenting interactions while embodying the core values of trust and empathy.
You will work with members to set up repayment plans and connect them with additional solutions. A high school diploma is required, and customer service experience is preferred. Join us in helping members regain financial stability.
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