Office Staff - Data Entry
Listed on 2026-06-13
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Office Administrator/ Coordinator
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Office Staff - Data EntryFull Time Clerical Dubuque, IA, US
2 days ago Requisition
Prairie Farms Dairy is looking to fill an office position in the Dubuque IA. We are looking for someone with a strong customer service background, efficient time management skills, strong written and verbal communication skills, and strong problem-solving skills. You need to be able to multitask while working in a fast-paced environment.
Responsibilities will vary by position and company need but will include some or all of the following:
- Provide Customer Service to Customers over the phone.
- Accurately enter orders coming by phone, email or fax.
- Review and monitor incoming orders for completeness and accuracy
- Email Correspondence with Customers
- Process Driver delivery tickets
- Balance products shipped with products delivered
- Perform Daily Office Functions as requested
Skills:
- Basic math and reading skills.
- Ability to work well with numbers.
- Ability to have good phone etiquette.
- Proficient in Microsoft Excel
- Prior experience with AS400 or SAP a plus
- Proficient 10-key and typing skills
Soft Skills:
- Ability to work without direct supervision.
- Excellent leadership, interpersonal, and conflict resolution skills.
- Coachable and willing to learn.
- Ability to communicate effectively both verbally and in writing.
- Ability to multitask.
- Strong attention to detail.
Experience:
The following is preferred:
- Microsoft Office Experience.
- Proficient in typing.
- Some college or equivalent experience
(S) he will be required to sit and stand for long periods of time. Will be required to lift and move large amounts of paperwork (boxes of files). Will be required to stoop, bend, and reach above the head and below the knees to file and retrieve data.
- Medical Insurance
- Health Insurance
- Life Insurance
- Disability insurance
- Paid Holidays
- Paid Time Off
Standard
Hours:
Mon 7:30-4:30, Tue-Thurs 8-4:30, Fri 7:30 - 4. Working overtime, holidays, and weekends may be required subject to manager's discretion.
Prairie Farms Dairy, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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