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HME Customer Care Specialist

Job in Dubuque, Dubuque County, Iowa, 52001, USA
Listing for: Trinity Health
Full Time position
Listed on 2026-08-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 30000 - 42000 USD Yearly USD 30000.00 42000.00 YEAR
Job Description & How to Apply Below

Mercy One Dubuque is hiring a Representative Customer Service Representative HME to support Home Medical Equipment referrals. You will gather patient and prescription information, verify insurance benefits, and ensure required documentation is complete.

You will enter orders into Brightree, coordinate delivery and pickup, and handle related office duties with professionalism. A High school diploma and 1-2 years in customer service are preferred; experience in HME is a plus.

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