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HME Customer Service Specialist — Make a Real Impact
Job in
Dubuque, Dubuque County, Iowa, 52001, USA
Listed on 2026-08-04
Listing for:
IHA
Full Time
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Mercy One Dubuque is hiring a Full-time Customer Service Representative for Home Medical Equipment (HME). You will handle referrals, collect patient and prescription information, verify insurance benefits, and enter orders into the Brightree system.
Responsibilities also include coordinating delivery and pickup, addressing customer inquiries, and supporting the referral sources and hospital staff with timely, accurate information.
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