College & Career Coach, Dubuque

Duties And Responsibilities

Provide personalized, proactive involvement and academic advising to students currently enrolled or seeking to enroll in dual credit courses. Focus guidance on college-level expectations, equitable study habits, time management for concurrent coursework, and academic eligibility requirements to ensure student success and retention. Provide ongoing academic support as needed, with emphasis on early alert outreach. Provide timely, proactive outreach to students flagged through early alert systems, coordinating closely with high school counselors on response and follow-up, particularly when alerts indicate immediate academic risk (same or next-day outreach when feasible).

Execute and manage the necessary steps to facilitate student enrollment in dual credit courses. This includes identifying student interests and providing recommendations of concurrent and PICC enrollment, offering clear information and hands‑on support in the admissions and dual credit enrollment procedures, and facilitating program information, college application sessions, and other presentations as requested. Support student completion of NICC applications and onboarding requirements for concurrent and PICC courses, in coordination with high school counselors.

Facilitate student orientation to NICC systems (e.g., LMS, student portal) and provide limited, hands‑on troubleshooting support in school settings, with clear referral to NICC Help Desk resources as appropriate. Be prepared and fluent in available NICC resources to ensure student awareness and utilization of resources.

Collaborate with high school staff to manage and track students throughout the dual enrollment process to ensure student success. This role includes regular, school‑embedded collaboration with assigned high schools, working alongside counselors, administrators, and instructional staff to support concurrent and PICC students. Help students understand how their dual credit courses align with career pathways and training options ilitate their seamless admission transition into NICC credit programs upon high school graduation.

Understand and effectively communicate program entrance requirements to ensure appropriate concurrent/PICC enrollments and/or testing requirements are understood. Provide comprehensive, high‑level information and assistance to students and families regarding the financial aid process with a focus on increasing FAFSA completion rates within high schools. Conduct outreach to engage with high schools and prospective students to raise awareness of dual credit opportunities.

Assist in organizing and executing diverse on‑ and off‑campus events (e.g., admissions visits, career path info sessions) in collaboration with other NICC departments.

Education and Experience Requirements: Associate of Arts/Associate of Science with a minimum of 3 years of experience or a Bachelor’s degree required.
Certifications and Licenses: Must possess valid driver’s license.