Member Solutions Advocate
Job in
Dubuque, Dubuque County, Iowa, 52001, USA
Listed on 2026-09-04
Listing for:
Dupaco
Full Time
position Listed on 2026-09-04
Job specializations:
-
Finance & Banking
Job Description & How to Apply Below
Dupaco in Dubuque, IA is seeking a Member Solutions Representative to help members resolve delinquent loans over the phone, manage account queues, and document interactions.
The role involves working with members to identify repayment options, setting up short-term plans, and connecting them to refinances or financial counseling. You will balance compassionate service with targets for call volume and follow-up to support financial stability.
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