Quality and Advocacy Specialist
Listed on 2026-03-08
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Healthcare
Healthcare Administration, Family Advocacy & Support Services
The Quality & Advocacy Specialist is responsible for referrals, admissions, and discharges and quality assurance for both ICF & HCBS programs. This role serves as the principal advocate for clients, working as a liaison between individuals and service agencies pertaining to services, records, payers, etc. Develops strong relationships with individuals/agencies in soliciting and receiving referrals while advocating for the most appropriate services and supports.
This position is responsible for reviewing and analyzing client case records, performing audits of compliance-related procedures, and examining care delivery methods to ensure compliance standards are met in accordance with Iowa Administrative Code, CARF and the Hills & Dales mission.
- Facilitates Referrals and Coordinates Admissions/Discharges, Discharges & Outside Agency Referrals
- Actively Advocates for Individual & Group Rights
- Facilitates Communication to Parent/Guardians
- Facilitates Maintenance of Client's Benefit Eligibility
- Quality Assurance of ICF Client documentation to assure compliance per Iowa Administrative Code
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