Representative-Patient Access

Position: Representative-Patient Access I-Full time
Trinity Health -  - Responsibilities:
Provide patient focused customer service in person and over the phone;
Perform outpatient and/or inpatient registration and insurance verification;
Collect patient financial liability payments and ensure compliance with financial requirements including Medicare medical necessity, payer pre-certifications, and referrals;
Provide general information to hospital users, patients, families, and physician offices;
Join the Mercy One team and support hospital operations