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Retail Pharmacy Tech

Job in Dubuque, Dubuque County, Iowa, 52001, USA
Listing for: IHA
Full Time position
Listed on 2026-09-09
Job specializations:
  • Healthcare
    Pharmacy Technician, Pharmacy
Salary/Wage Range or Industry Benchmark: 20664 - 30307 USD Yearly USD 20664.00 30307.00 YEAR
Job Description & How to Apply Below

Description

At Mercy One, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

Employment Type

Part time

Shift

Rotating Shift

Description

At Mercy One, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well. Mercy One Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and level II regional neonatal intensive care unit in the area as well as the newly constructed Mercy One Dubuque Cancer Center.

Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, home health care, orthopedics, retail pharmacies, palliative care, and a wide range of outpatient and community services. Mercy One operates two hospital-based skilled nursing units and a 40-bed nursing home. In recognition of the strength of its nursing service and the overall quality of patient care, Mercy One Dubuque has been designated a Magnet hospital four consecutive times - the nation's most prestigious award for nursing excellence.

Join the Mercy One Family! We are looking to hire a Retail Pharmacy Tech! As a Retail Pharmacy Tech at Mercy One, you will assist in the technical functions of the practice of pharmacy, enabling the pharmacist to provide pharmaceutical care to the patient.

  • Greet and assist patients/customers in person and on the phone in a professional and confidential manner
  • Communicate effectively with colleagues and customers alike, being a good listener and adjusting style as needed
  • Represent Mercy One Retail Pharmacies in a courteous, friendly, and caring manner
  • Perform duties with flexibility, adapting to changing schedules and needs of the customers, prioritizing workload accordingly
  • Operate cash register accurately, including cash, credit card, in store charges and payments on account
  • Assist with all aspects of inventory control: ordering, receiving, stocking, returning, and additional drug inventory control duties, including checking pharmacy stock shelves for outdated drugs
  • Ensure that pharmacists are providing all patient counseling, consultation, and any other activities that involve professional judgment
  • File prescriptions or other paperwork, stocks bottles and vials and performs other clerical duties as necessary or requested
  • Collect accurate patient demographic, allergy and medication data from patients and caregivers
  • Utilize pharmacy dispensing software to accurately input patient and third-party information, and process new and refill prescriptions following safety procedures to ensure pharmacist involvement in any process that would involve professional judgment
  • Package and label prescriptions for final verification of pharmacist in an organized and highly accurate manner
  • Contact prescribers to obtain prescription refill authorization
  • Accept prescription refill authorizations communicated to the pharmacy by a prescriber or the prescriber's representative - at the discretion of the supervising pharmacist, and after receiving appropriate training, may accept new prescription drug orders or medication orders communicated to the pharmacy by a prescriber or the prescriber's agent
  • Perform drug compounding processes for nonsterile compounding as provided by Iowa Pharmacy Law after appropriate training
  • Contact 3rd party payers or physician offices as appropriate to resolve third party prescription payment issues (including prior authorization, step therapy, processing questions etc)
  • Actively participate in quality, safety, and problem-solving activities with other pharmacy staff and hospital/clinic departments
Schedule
  • 20 hours a week
General Requirements
  • Must be 18 years of age or older
  • Registration with Iowa Board of Pharmacy within 30 days of employment
  • Certification as a Pharmacy Technician within one year of employment

Colleagues of Mercy One Health System enjoy competitive compensation with a full benefits…

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