Hearing Center Coordinator

Job Description

Our Mission: "Helping People Hear Better"

Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state‑of‑the‑art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast‑growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.

Club: Sam's Club in Madison Heights, MI

Hours: Full time / Tuesday‑Saturday 9am‑6pm

Pay: $18+/hr

• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30–50 outbound calls daily
• Promote all Lucid Hearing products to members with whom they engage
• Educate members on all of our products (non‑hearing aid and hearing aid) when interacting with them
• Assist providers when necessary, calling past‑tested members, scheduling medical referrals to return, etc.

• Medical, Dental, Vision, & Supplemental Insurance Benefits
• Company Paid Life Insurance
• Paid Time Off and Company Paid Holidays
• 401(k) Plan and Employer Matching
• Continual Professional Development
• Career Growth Opportunities to Become a Leader
• Associate Product Discounts

• Willingness to learn and grow within our organization
• Sales experience preferred
• Stellar communication skills
• Business development savvy
• Appointment scheduling experience preferred
• A passion for educating patients with hearing loss
• Must be highly energetic and outgoing (a real people person)
• Be comfortable standing multiple hours

We are an Equal Employment Opportunity Employer.