Assistant Director - Health Services

Location: Dubuque, IA

Job :103

# of Openings:1

The Assistant Health Services Director is responsible for assisting in the administration, supervision, and day-to-day operations of health services provided to the residents of Hills and Dales Development Center. This role ensures that provider orders and treatment plans are implemented effectively and may substitute for shift rotation when necessary. The position guarantees that health services deliver quality care in compliance with state, federal, and local regulations, as well as Managed Care Organization (MCO) standards and rules.

Collaborative working relationships with all necessary departments are essential to the successful performance of this role.

• Reports to: Health Services Director

• Assist the Health Services Director in developing, implementing, and evaluating health services to ensure compliance with Hills & Dales policies, federal, state, and local regulations, and MCO/Medicaid certification requirements.
• Help establish standard operating policies and procedures to ensure efficient health services operations.
• Maintain accurate documentation related to residents and health programs.
• Participate in pre-admission visits with potential residents and families as assigned.
• Prepare and assist with resident admissions and discharges.
• Develop staffing schedules that support resident health care needs.
• Assess and coordinate residents’ long-term health care needs.
• Support staffing needs by performing shift nurse and/or CMA duties when necessary to maintain adequate coverage.
• Assist in the development and monitoring of residents’ health care plans.
• Ensure residents’ individual health needs are addressed and collaborate with providers accordingly.
• Work with consultants to provide input on residents’ health care issues.
• Ensure pharmacists complete medication reviews and follow up on provider recommendations.
• Facilitate provider clinics at the residential center as needed.
• Accompany residents to annual physicals and referral appointments when required.
• Initiate and monitor baseline health indicators for residents.
• Collaborate with Dietician and Food Services Director to review and recommend nutritional and hydration needs; secure physician diet orders.
• Provide training on resident health and care issues during program plan reviews, team meetings, and new hire orientation.
• Educate and train parents/guardians on health issues related to their family members as needed.
• Provide pertinent individual health information to employees and participate actively in team meetings.
• Ensure residents receive appropriate education or counseling related to health issues.
• Implement temporary care plans for residents with deviations from normal activity or care due to health issues.
• Keep the Health Services Director informed and updated on resident health care issues.
• Document services accurately using approved software or handwritten records, including significant events and medication records.
• Provide direct support to residents as needed.
• Interact with families regarding needed programs and services.
• Conduct audits and reviews to ensure quality of service, policy consistency, and assess changing resident needs.
• Carry out supervisory responsibilities including interviewing, hiring, training, assigning work, appraising performance, and maintaining harmonious relations among staff.
• Ensure confidentiality of all data in accordance…