HR Assistant

Job Details Level: Entry

Job Location:

Q Casino + Resort
- Dubuque, IA 52001

Position Type:
Full Time Salary Range: $20.00 - $24.00 Hourly Job Shift: First Job Category:
Human Resources

The HR Assistant provides vital administrative and operational support to the Human Resources team, including the Vice President of HR & Continuous Improvement, HR Manager, and HR Generalist. This position serves as the first point of contact for employees, applicants, and guests entering the HR office, ensuring a welcoming and professional experience. The HR Assistant supports day-to-day HR functions such as data entry, new hire processing, recordkeeping, scheduling, and employee engagement coordination.

This role requires strong attention to detail, discretion, and a service-minded approach to supporting both internal team members and organizational goals.

Reports to:

HR Manager Positions Available: 1 PT

Monday
- Friday: 8:00 AM - 4:00 PM

Occasional Overtime and Nights and Weekends

• Greet and assist employees, applicants, and guests entering the HR office with professionalism and courtesy.
• Perform accurate and timely data entry in HR systems and spreadsheets.
• Receive, sort, and distribute incoming mail and packages for the HR department.
• Maintain organized and compliant filing systems for employee records and HR documentation.
• Assist with new hire intake, paperwork processing, and onboarding coordination.
• Support benefits enrollment and updates by preparing forms and maintaining accurate records.
• Coordinate meetings, interviews, and training sessions for the HR team.
• Assist with employee engagement programs, recognition efforts, and event coordination.
• Prepare reports, scan documents, and provide general administrative support to the HR Manager, HR Generalist, and VP of HR & Continuous Improvement.
• Handle confidential information with discretion and maintain a professional demeanor at all times.

• High school diploma or equivalent required;
  Associate’s degree or coursework in Human Resources or Business Administration preferred.
• 1–2 years of administrative, clerical, or customer service experience required; prior HR support experience preferred, executive communications, or governance reports preferred.

• Strong organizational skills and attention to detail.
• Excellent verbal and written communication abilities.
• Ability to manage multiple priorities and maintain accuracy under pressure.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general comfort with HR systems.
• Ability to handle sensitive information with tact and confidentiality.

Demonstrates professionalism, integrity, and sound judgment while providing high-quality support to the HR team and organization. Embodies Q Casino + Resort’s FORT values:
Fun, Ownership, Respect, and Teamwork: by fostering collaboration, positivity, and a commitment to helping others succeed. Models the “Show Up, Step Up, Lift Up” leadership mindset in all interactions with team members and guests.