IT Help Desk Specialist - Hybrid Support & Security
Job in
Dubuque, Dubuque County, Iowa, 52001, USA
Listed on 2026-08-30
Listing for:
Cottingham & Butler
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Cottingham & Butler is seeking an IT Help Desk Specialist in the United States to provide front-line support for employees in the office and from home. This role requires effective issue logging, triage, and prompt resolution of incidents.
You will log, troubleshoot, and resolve help desk calls, procure and deploy desktop hardware/software, and ensure security controls are in place. You will also assess cellular device needs and advise on service options, coordinating with IT teams as needed to
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