Director of Retail Operations

🚀 Director of Retail Operations & Growth

This is not a traditional retail leadership role.

We’re a high-volume discount outlet specializing in Furniture, Flooring, Appliances, and Home Improvement products — moving fast, selling at deep discounts, and scaling quickly.

We’re looking for a hands-on Director of Retail Operations & Growth to take full ownership of daily execution and help build the next stage of growth.

If you thrive in fast-paced environments where results matter more than meetings… keep reading.

This role is built for an operator who can connect the dots between sales, inventory, people, and execution
, including:

• Driving daily and weekly revenue through campaigns and floor leadership
• Holding sales teams accountable to activity, follow-up, and closing
• Coaching and developing reps directly on the floor
• Overseeing inventory flow: receiving, pricing, merchandising, store layout
• Operating within a discount / liquidation retail model
• Executing local marketing promotions, ads, and store traffic drivers
• Managing contractor and professional customer relationships
• Building and scaling e-commerce through Shopify + online marketplaces
• Improving systems, processes, and execution across the operation
• Acting as the day-to-day operator so ownership can focus on growth

⚠️ You won’t be handed a playbook.

You’ll help build it, enforce it, and improve it.

This is a strong fit if you’ve led teams in:

• Furniture retail
• Flooring operations
• Discount, outlet, or liquidation-style retail

You know how to:

• Drive urgency, volume, and margin
• Lead with accountability and strong KPIs
• Balance strategy with hands-on execution
• Make decisions and move fast
• Want a corporate, slow-paced environment
• Avoid accountability or tough conversations
• Only want to focus on marketing or admin work
• Competitive salary (based on experience)
• Performance-based incentives
• Real authority to run the operation
• Direct access to ownership
• A fast-growing business with room to grow into more

🚀 Ready to Lead Something Real?

If you’re the kind of operator who wants ownership, autonomy, and visible impact — this is worth a conversation.