Apparel & Footwear Manager

Description Apparel & Footwear Manager

Employment Type: Full Time

Supervisor: Store Manager

The Apparel and Footwear Manager is responsible for the overall leadership, operations, and performance of the Apparel and Footwear departments. This position ensures an exceptional customer experience, maintains merchandising standards, oversees inventory levels, drives departmental sales, and leads associates within these areas. The manager reports directly to the Store Manager and plays a key role in supporting storewide service, morale, and efficiency.

• Minimum 2 years of retail or supervisory experience
• Strong understanding of apparel and footwear merchandising, customer service, and retail operations
• Valid driver's license with clean driving record

• Oversee daily operations of the Apparel and Footwear departments, ensuring exceptional customer service, well-maintained displays, and efficient workflows
• Lead stocking, replenishment, and product presentation to company standards, including signage, facing, and cross-merchandising
• Manage departmental inventory levels, including ordering, tracking, and verification of product deliveries
• Maintain a clean, organized, and visually appealing department with timely execution of resets, seasonal transitions, and promotions
• Supervise, train, and develop Apparel and Footwear associates to maintain a knowledgeable and engaged team
• Assist in hiring, scheduling, and evaluating departmental staff while maintaining consistent disciplinary guidelines
• Track sales performance, identify opportunities, and support strategies to increase departmental profitability
• Respond promptly to customer inquiries, concerns, and special requests
• Collaborate with the Store Manager on department-specific goals and staffing needs
• Collaborate with Store Support Team on operational updates, and storewide initiatives
• Perform administrative duties such as reporting, inventory documentation, and workflow planning
• Serve as the departmental expert on product knowledge, sizing, and brand assortment
• Act as manager-on-duty as needed, including opening and closing responsibilities
• Support community involvement efforts and encourage team participation
• Other duties as assigned by management

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proficiency in Word, Excel, Outlook, and Power Point
• Strong integrity, discretion, and professionalism when handling confidential information
• Excellent written and verbal communication skills
• Ability to interpret merchandising plans, product documentation, and safety guidelines
• Analytical skills including forecasting, sales analysis, and inventory management
• Ability to create reports and communicate effectively with individuals and groups
• Strong mathematical skills for assessing markdowns, discounts, and inventory counts
• Working knowledge of basic accounting principles helpful for maintaining departmental records
• Ability to execute tasks based on written, verbal, or diagrammed instructions
• Exceptional organizational and time-management skills
• Ability to prioritize multiple responsibilities in a fast-paced environment
• Strong decision-making and problem-solving abilities
• Positive attitude, strong listening skills, and the ability to lead and motivate a team
• Experience with apparel fitting, sizing, or footwear retail preferred
• Knowledge of forklift or pallet jack operations helpful but not required

Frequent physical demands include lifting up to 50 lbs., walking, standing, bending, reaching, dexterity and light grasping. Occasional physical demands include lifting up to and over 75 lbs., climbing stairs, squatting, and firmly grasping. The associate is required to talk and hear. Must be able to work required shifts including nights and weekends, and maintain attendance standards. Specific vision abilities required by this job include vision adequate for the incumbent to perform the responsibilities and functions of the job efficiently.

The associate must have the manual dexterity to manually operate and use a computer/cash register and/or RF.

Work will normally be performed inside of the store facility; however, some work may occasionally be performed outside in conditions ranging from cold below 32 degrees to heat above 100 degrees. The work environment is usually fast paced with regular deadlines and sales expectations. Extreme noise and vibrations may occasionally be experienced. Associates may be subjected to hazards such as burns, cuts, electrical, explosive, and mechanical.

Due to the nature of the work, associates may be exposed atmospheric conditions such as dust fumes, odors, and poor ventilation.…