Retail Product & Pricing Specialist

Additional Considerations (if any):

Daytime Shifts

* At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title:

Retail Product & Pricing Specialist

Department:
Grocery

FLSA:
Non-Exempt

General Function:

Maintains the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Ensures products are available to the customer in a timely basis and all item parameters are accurately maintained in the product management software.

Core Competencies:

* Partnerships

* Growth mindset

* Results oriented

* Customer focused

* Professionalism

Reporting Relations:

Accountable and

Reports to:

District Store Director;
Store Manager;
Assistant Managers of HWH, Perishables, Store Operations and eCommerce

Positions that Report to you:
None

Primary Duties and Responsibilities:

* Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.

* Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.

* Maintains the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.

* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

* Smiles and greets customers in a friendly manner and makes an effort to learn customers' names and to address them by name whenever possible.

* Assists customers by: (examples include)

* escorting them to the products they're looking for

* securing products that are out of reach

* loading or unloading heavy items

* making note of and passing along customer suggestions or requests

* performing other tasks in every way possible to enhance the shopping experience.

* Assists store management with gross profit analysis and other management reporting functions.

* Ensures inventory information is accurate for monthly inventory.

* Utilizes product management software to minimize out of stocks and inventory and maintains correct item parameters and signage to maximize sales and profits.

* Ensures advertised, EDLP, and RDA items are priced and signed correctly and sufficient quantities are ordered.

* Maintains special buys to ensure accuracy of parameters in product management applications.

* Performs inventory and pricing verification in accordance with Hy-Vee policy.

* Works with upper management to determine product placement for new items and resets to ensure the timely presentation of products to the customer.

* Ensures obsolete and discontinued inventory is reduced for quick sale.

* Monitors excess inventory and works with store management to minimize.

* Monitors and reports on damage/unsaleable and implements solutions to reduce them.

* Edits and transmits replenishment and ad orders.

* Ensures price changes and product information changes for all items are completed in a timely manner.

* Assists department managers with questions concerning product management in their department.

* Works with DSD vendors, checks in and balances vendor invoices.

* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

* Adheres to company policies and individual store guidelines.

* Reports to work when scheduled and on time.

Secondary

Duties and Responsibilities:

* Assists in other areas of store as needed.

* Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics:

* Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.

* Ability to do arithmetic calculations involving fractions, decimals, and percentages.

* Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people.

Education and Experience:

High school or equivalent experience. Strong basic math skills necessary. Over six months to one year of similar or related experience.

Physical Requirements:

* Must be physically able to exert up to 50 pounds of force (energy exerted) occasionally.

* Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.

* Must be able to perform the following physical activities:
Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions:

This position is frequently exposed to noise, occasionally exposed to temperature extremes and equipment movement hazards, and…