Retail Product & Pricing Specialist

Additional Considerations

Daytime Shifts

Job Title: Retail Product & Pricing Specialist

Department: Grocery

FLSA: Non-Exempt

District Store Director;
Store Manager;
Assistant Managers of HWH, Perishables, Store Operations and eCommerce

• Maintain a positive attitude; create an atmosphere of friendliness and teamwork.
• Generate a friendly atmosphere by encouraging employees to greet customers, provide prompt and courteous service, and set a good example.
• Maintain department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
• Provide prompt, efficient, and friendly customer service by exhibiting caring and patience in all interactions and treating customers as the most important people in the store.
• Smile and greet customers, learn customers’ names and address them by name whenever possible.
• Assist customers by escorting them to products, securing out‑of‑reach items, loading/unloading heavy items, recording and passing along customer suggestions or requests, and performing other tasks to enhance the shopping experience.
• Assist store management with gross profit analysis and other management reporting functions.
• Ensure inventory information is accurate for monthly inventory.
• Utilize product management software to minimize out‑of‑stocks and inventory, maintain correct item parameters and signage to maximize sales and profits.
• Ensure advertised, EDLP and RDA items are priced and signed correctly and sufficient quantities are ordered.
• Maintain special buys to ensure accuracy of parameters in product management applications.
• Perform inventory and pricing verification in accordance with Hy‑Vee policy.
• Work with upper management to determine product placement for new items and resets to ensure timely presentation.
• Ensure obsolete and discontinued inventory is reduced for quick sale.
• Monitor excess inventory and work with store management to minimize.
• Monitor and report on damage/unsaleable items and implement solutions to reduce them.
• Edit and transmit replenishment and ad orders.
• Ensure price changes and product information changes for all items are completed in a timely manner.
• Assist department managers with questions concerning product management in their department.
• Work with DSD vendors, check in and balance vendor invoices.
• Maintain strict adherence to department and company guidelines related to personal hygiene and dress.
• Adhere to company policies and individual store guidelines.
• Report to work when scheduled and on time.
• Assist in other areas of the store as needed.
• Perform other job related duties and special projects as required.

• High school or equivalent experience.
• Strong basic math skills necessary.
• Over six months to one year of similar or related experience.
• Must have the ability to solve practical problems; interpret instructions.
• Ability to do arithmetic calculations involving fractions, decimals, and percentages.
• Ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people.

• Must be physically able to exert up to 50 pounds of force occasionally.
• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
• Must be able to perform the following physical activities: climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

This position is frequently exposed to noise, occasionally exposed to temperature extremes and equipment movement hazards, and continually exposed to the fast‑paced work environment and pressure to meet deadlines.

Windows‑based PC, printer, wireless devices, telephone, fax, copier, calculator, internet, product management software, and Microsoft Office products.

Responsible for company assets including equipment and merchandise.

Has daily contact with customers, suppliers/vendors and with the general public.

Has access to confidential information including store inventory information, item costs, and margins.

Employment is contingent upon the successful completion of a pre employment drug screen.