Specialty Sales Team Leader - Dubuque, IA

Responsibilities

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience. Ensure every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations. Actively observe and provide feedback, holding team members accountable while recognizing great guest experience moments. Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align the team on the right behaviors and execution, celebrate wins, drive results that deliver outcomes and elevate the guest experience.
• Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach team member expectations to deliver on our Guest service model culture. Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
• Plan daily/weekly workload at the direction of your direct leader and execute the same to deliver on department and store sales goals and guest engagement, including planning merchandising sets, making changes and updates to merchandise sets (planograms), sales plans, events and promotions.
• Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.
• With direct leader guidance, develop, coach, and lead a team of consultants who are knowledgeable and passionate. Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.
• Encourage team to use tools available in their department (i.e. the fitting room, testers, displays) as an opportunity to welcome, inspire and influence guests by providing personalized recommendations to complete their purchase.
• Partner with third‑party vendors to ensure brand standards and merchandising are being met and areas are full and maintained.
• Support the team’s execution of changes and updates to merchandise sets, and visual presentations for defined categories.
• Create inspiring visual moments by ensuring product is organized, signed correctly and merchandised to support seasonal trends.
• Support your direct leader in leading assigned department area back‑room processes, organization, layout and replenishment of the sales floor to ensure product is available for guests.
• Participate in team hiring and onboarding processes. Lead your team in prioritizing the guest experience by ensuring the fitting rooms are welcoming, clean and safe if applicable to your assigned areas of responsibility.
• Support your direct leader in establishing clear goals and expectations and hold team members accountable to expectations.
• Demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way.
• Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
• Model the execution of physical security processes in order to enhance the in‑store security culture.
• Support merchandise protection strategies across the total store, including ordering, storage and application as directed by best practices. If applicable, as a key carrier, follow all safe and secure training and processes.
• Occasionally assume store‑level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs.
• Address all store emergency and compliance needs.
• Support guest services such as back‑up cashier, order pick‑up (OPU) and Drive‑up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state and local adult beverage laws.
• All other duties based on business needs.

• High school diploma or equivalent.
• Must be at least 18 years old or older.
• Previous retail experience preferred, but…