Inside Sales Representative

As a Team Member of one of the fastest growing transportation companies in the nation, your individual growth and success are paramount to the overall company growth and success. We offer an industry‑leading training program paired with a competitive compensation plan that should make every candidate confident that you can be successful in this industry.

Simply put, we connect shippers with a network of trusted carriers to provide creative solutions. Our motto is Efficient Solutions. Exceptional Service, this is what guides our decision making. We handle the entire process for shippers: from the initial quoting process, carrier interaction, scheduling pickups, in‑transit tracking, to making sure it’s delivered on time, we’re the go‑to service provider for our valued customers.

This leaves shippers with peace of mind that their freight is safe with us and allows them to shift their valuable time and efforts elsewhere. At RCL, there’s no project too big, no customer too small!

The Inside Sales Representative is responsible for growing revenue within our brokerage by developing new shipper relationships and expanding existing accounts. This role focuses on selling transportation solutions—including truckload (TL), less‑than‑truckload (LTL), and other logistics services—through high‑volume outbound prospecting and inbound lead qualification. The Inside Sales Rep partners closely with carrier sales, operations, and account management to deliver competitive, reliable freight solutions while meeting margin and volume goals.

• Prospect, qualify, and develop new shipper accounts through outbound calls, emails, and social selling
• Respond to inbound leads and convert opportunities into active customers
• Understand customer shipping needs, lanes, volume, service requirements, and pain points
• Quote freight rates, negotiate pricing, and close new business while protecting margin
• Maintain an active pipeline and accurately track all sales activity in the CRM
• Collaborate with operations and carrier sales teams to secure capacity and ensure successful freight execution
• Follow up with customers to ensure satisfaction and identify opportunities for additional lanes or services
• Meet or exceed weekly and monthly sales activity, revenue, and margin targets
• Stay current on market conditions, freight rates, capacity trends, and competitor offerings
• Build long‑term relationships with shippers through consistent communication and value‑added service
• Maintaining high KPI scores that meet or exceed customer expectations.

• Previous experience in a 3PL, freight brokerage, or transportation sales role
• Familiarity with TL, LTL, intermodal, and/or specialized freight
• Understanding of freight market dynamics, lane pricing, and margin management
• Proven track record of meeting or exceeding sales quotas

• Bachelor’s Degree
• Ability to multi‑task, work in a team environment, organized and self‑motivated.
• Strong phone presence with the ability to make a high volume of outbound calls
• Excellent verbal and written communication skills
• Persuasive negotiation and closing abilities
• Comfort working in a fast‑paced, metrics‑driven environment
• Proficiency with CRM systems and Microsoft Office tools
• Strong organizational skills and attention to detail

• Ability to be in office full‑time with prolonged periods of phone and computer use
• Fast‑paced logistics environment with fluctuating priorities
• Occasional extended hours may be required based on customer or freight needs

• We treat our team as if they are the most important people in this company for one reason: they are!
• Above industry average starting salary
• Paid Time Off Plan after 90‑day probationary period.
• Health, Vision and Dental Insurance Offered
• Industry leading training combined with continuous development to make sure you’re always able to do your best work.