Amusement Service Technician

About Accel Entertainment

Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in over 4,300 third-party local and regional establishments across ten states. Through exclusive long‑term contracts, Accel serves licensed non‑casino locations including bars, restaurants, convenience stores, truck stops, gaming cafés, and fraternal and veteran establishments.

Accel also owns and operates brick‑and‑mortar casinos and a racino venue.

• Great Customer Service
• High school diploma or equivalent
• Terminal Handler's License – costs covered by company
• Relevant experience preferred but not required – ATM, amusement, gaming or other electronic / mechanical aptitude (examples – HVAC, low voltage, cable, phone, internet, automotive)
• Ability to communicate effectively & follow written or verbal instruction
• Strong organizational, problem‑solving, analytical skills
• Computer literacy helpful but not required
• Valid driver’s license
• Frequently required to lift/push weights up to 50 pounds

The primary responsibilities of this position include maintaining and repairing ATMs, amusement equipment, and redemption devices for Accel Entertainment, loading and unloading supplies, as well as assisting in other areas as needed.

• Respond to and troubleshoot service calls for equipment repairs in a timely manner
• Interact with clerks, restaurant staff, management, and customers to solve issues as they arise
• Provide exemplary customer service
• Manage inventory to ensure parts are available when repairs are needed
• Complete all necessary documentation for device entry and logs
• Perform auditing procedures on amusement devices, dispensers, and ATMs

USD 18–22 per hour based on experience.

Voluntary full‑time employment benefits include medical, dental, and vision; life, AD&D, critical illness, and hospital insurance; short and long‑term disability; identity/legal protection; and access to FSA and HSA accounts. Full and part‑time employees are eligible to contribute to traditional and/or Roth 401(k) plans. Our Employee Assistance Program (EAP) offers counseling for multiple topics including mental health, finances, adult care, disability, and grief.

Accel Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.