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Community Integration Coach

Job in Dubuque, Dubuque County, Iowa, 52002, USA
Listing for: Hillcrest Family Services
Full Time position
Listed on 2026-02-17
Job specializations:
  • Social Work
    Community Health, Mental Health
  • Healthcare
    Community Health, Mental Health
Job Description & How to Apply Below
Responsibilities

The Community Integration Coach, your primary responsibilities include providing case coordination, skills teaching, counseling, crisis intervention and support services to clients in the Hillcrest Supported Living Program. In addition, you will:

* Provide case coordination for each client.

* Conduct assessments and creating service plans based on client needs, wants, and abilities.

* Assist in obtaining appropriate community resources or services for each client.

* Establish and maintain funding for each client.

* Maintain a complete and updated clinical record for each assigned client.

* Assist clients in developing or enhancing the skills and supports necessary to be successful and satisfied in the role recovery environment of their choice.

Requirements

Education:

* High School Diploma or HSED equivalent required

* Associate or bachelor's degree in the human services field

Experience:

* Minimum of two (2) years of experience in the human services field required if no college degree is held.

* Experience with individualized support plans or coaching is preferred.

Knowledge/

Skills:

* Strong interpersonal and communication skills - including written and verbal.

* Patience, empathy, and a passion for supporting individuals to achieve independence.

* Problem-solving abilities and creative thinking.

* Familiarity with local community resources.

* Ability to work independently and as part of a team.

* Basic computer literacy (Microsoft Office, electronic health record).

Licenses/Certifications:

* Must hold a valid driver's license and have access to reliable, insured transportation

Benefits

Competitive benefits package for full-time employees working 30+ hours a week:

* Health insurance (up to 79% employer paid)

* Dental insurance

* Vision insurance

* 401(k) with profit sharing and employer match

* Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency)

* 10 paid holidays

* 80 hours sick time

* 2 wellness days

* Staff development and training

* Public Service Loan Forgiveness (PSLF) eligibility for federal student loans

* Employer paid CEU's through Relias

* Perk Spot- employee discount program

* Employee assistance program

* Advancement opportunities

About the Organization

Hillcrest is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. We're a place where compassion is commonplace. Where our passion soars and faith restores.

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