Shipping Coordinator

Process the daily shipping requirements accurately and timely. Provide excellent customer service to both internal and external customers and vendors.

• Complete tasks and conduct behaviors consistent in the promotion of a standard of excellence.
• Comply with all safety policies, practices, and procedures, and report any unsafe situations to management or human resources.
• In-person, on-site, predictable attendance and punctuality in alignment with position’s scheduled hours.
• Verify, make revisions, and maintain the Ship List. Add Ready-to-ship items to the ship list in an accurate and timely manner.
• Maintain Ready-to-ship files based on delivery window due dates.
• Scan/Save completed job documentation (Travelers/Completed POs).
• Create packing lists accurately representing shipped parts.
• Interact with ERP system, documents, spreadsheets, and computer software as required.
• Match packing lists to POs to verify pricing, end destination, and that appropriate certifications are sent over to the requesting customers.
• Communicate with vendors on open POs to meet customer needs.
• Create outside service POs for vendors as jobs are entered.
• Maintain Customer and outside service PO files.
• Schedule outbound shipments based on internal and customer-based routing instructions.
• Receive any incoming material and parts associated with POs entered and update corresponding spreadsheets.
• Process orders based on the customer’s preferred shipping system (e.g. USPS, UPS, Fed Ex, etc.).
• Assist shipping department in tasks including but not limited to: load/unload trucks, process orders, pull goods, wash (if applicable), assemble, pack, and prepare shipments including proper labeling and shipping documents; utilize a variety of tools and equipment such as forklift, inspection gauges, scale, manual machines and wash tank.
• Ability to work well in a fast‑paced environment with frequently changing dynamics.
• Participate in maintaining the company’s quality system and adhere to standard operating procedures as applicable.
• Participate in employee training programs and communication meetings.
• Ensure the work area and equipment is properly maintained to provide a clean, safe, and efficient work environment.
• Order general business supplies as needed.
• Maintain a clean and organized workspace.
• Perform miscellaneous duties and projects as assigned and required.

Technical Capacity, Communication Proficiency, Self‑motivation, Organizational Skills, Decision Making, Accuracy, Customer Service Skills, Time‑Management, Initiative, Basic computer skills.

Light work:
Lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.

• High school diploma/GED or relevant experience.
• Forklift experience or the ability to obtain forklift certification.
• Prior shipping experience is a plus.