Service Technician

Service Technician - Paul Rigby Ltd

Volvo Service Technician

Location: Stourbridge, West Midlands, United Kingdom

Salary: £30,000 - £45,000

Type: Full-time, Permanent

At Paul Rigby Ltd, we pride ourselves on delivering exceptional automotive service and support across the West Midlands. Our commitment to quality and customer satisfaction has made us a trusted name in the industry. We are looking for a skilled and motivated Service Technician to join our dedicated team in Stourbridge, where you will play a key role in maintaining and enhancing our reputation.

Role Overview

As a Service Technician, you will be responsible for diagnosing, servicing, and repairing a wide range of vehicles, ensuring they meet safety and performance standards. This role is pivotal to our ongoing success and offers you the opportunity to develop your skills within a supportive and dynamic environment.

• Perform thorough vehicle inspections, identifying faults and defects accurately.
• Carry out routine maintenance and repairs, including brakes, engines, transmissions, and electrical systems.
• Utilise diagnostic equipment effectively to troubleshoot and resolve vehicle issues.
• Ensure all work complies with health and safety regulations and manufacturer specifications.
• Maintain accurate service and repair records for each vehicle serviced.
• Work collaboratively with the service team to meet daily targets and customer expectations.
• Communicate clearly with customers and colleagues about vehicle issues, repairs, and estimated timescales.
• Keep up to date with industry developments, new technologies, and manufacturer training.

• NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair or Automotive Engineering.
• Strong diagnostic and fault-finding skills with hands‑on experience using diagnostic tools.
• Good understanding of current automotive systems, including hybrid and electric vehicles.
• Excellent problem‑solving abilities and attention to detail.
• Ability to work independently and as part of a team, managing workload efficiently.
• Full UK driving licence.

• Competitive salary package reflecting your skills and experience.
• Opportunities for ongoing training and career development.
• Supportive working environment with a strong team ethos.
• Company pension scheme.
• Generous holiday entitlement.
• Access to modern workshop facilities and equipment.

Joining Paul Rigby Ltd means becoming part of a company that values expertise, dedication, and professionalism. We provide the tools and support you need to excel in your career, with a clear path for progression. If you are passionate about automotive technology and customer service, this is the perfect role for you.