Receptionist, Administrative​/Clerical

Overview

and the job listing Expires on July 5, 2026

If you are a customer service-oriented professional who brings can-do energy to every task and enjoys being the central ‘go-to’ person in a busy office, then we’d like to meet you!

We hold ourselves to a high standard because our clients trust us with their most critical work, and we are looking for a receptionist who takes the same pride in representing our firm and caring for our people. As a Receptionist, you will maintain the front desk area, including handling initial contact with employees, candidates, and clients upon arrival, answering phone inquiries, coordinating catering orders, maintaining conference room schedules and a variety of other administrative duties to support day-to-day operations in the Boston office.

Our ideal candidate will embody a deep sense of teamwork, pride themselves on providing superior client service and have a keen eye for detail. Working hours for this position will be from 8:30am to 5:30pm.

At Cornerstone Research, you will be part of a thriving, 1,000-strong team that spans nine offices, comprises more than 55 nationalities, and leads the industry in its commitment to develop team members across all levels. Inc. Magazine has recognized Cornerstone Research three times as a Best Workplace for its outstanding employee engagement, collaborative culture, and professional growth opportunities.

• Embrace learning and continuous improvement
• Set and strive for a high bar of excellence
• Believe that teamwork leads to success: ask us what it means to be #onefirmfirm!
• Take pride in always doing your best work, even if it’s harder or takes longer
• Are passionate about what you do

• Greet staff, candidates, clients, vendors, and all guests and direct them to or notify the appropriate parties of arrival.
• Coordinate catering orders for firm and client meetings and assist with room set up and clean up.
• Assist with keeping reception area conference rooms, seating area, and pantry organized and tidy.
• Prepare the office for opening and closing each day (e.g., lock/unlock doors, turn off lights); perform regular visual checks to ensure an orderly office.
• Schedule conference rooms using scheduling software and resolve scheduling conflicts.
• Review, allocate, prepare and research invoices for manager’s review and approval.
• Prepare the weekly newsletter for the office.
• Process and track all incoming and outgoing mail/packages using online shipping software and our standard shipping protocol.
• Answer all incoming calls in a timely and professional manner, take complete and accurate messages and follow up accordingly.
• Run errands, handle pick-ups and deliveries, and courier case documents as needed while ensuring confidentiality of materials.

• 1+ years of experience that demonstrates increasing capability and responsibility; professional services experience preferred
• The desire to take initiative and actively contribute to the team and the firm
• The ability to communicate effectively and professionally
• Strong business acumen and the ability to learn the firm’s financial and operational functions
• The mindset to provide superior service
• Basic knowledge of MS Office required
• High School Diploma

We view compensation as more than just a paycheck; it is an investment in your well-being and future. Our industry-leading benefits are designed to offer peace of mind and flexibility, featuring:

• Health & Wellness:
  Comprehensive healthcare options, a monthly wellness subsidy, and complimentary access to premium wellness apps.
• Financial Security:
  Robust retirement savings plans to secure your long-term financial goals.
• Work-Life Blend: A hybrid work model that balances collaborative in-office time with telecommuting flexibility, alongside generous paid time off to recharge.
• Family & Personal Support:
  Specialized support including fertility treatments, parental leave, back-up childcare, eldercare services, concierge assistance for personal errands, and pet care.
• Growth & Culture: A firm-wide commitment to mentorship, continuous learning, and a…