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Account Marketing Associate
Job in
Dudley, Worcester County, Massachusetts, 01571, USA
Listed on 2026-03-01
Listing for:
Nichols College
Full Time
position Listed on 2026-03-01
Job specializations:
-
Business
Client Relationship Manager, Business Management -
Marketing / Advertising / PR
Client Relationship Manager
Job Description & How to Apply Below
and the job listing Expires on March 27, 2026
- Works on a minimum of one account while learning early managerial work overall, to be prepared to transition to SMA under the manager’s guidance.
- Thrives in an environment filled with tight deadlines, complex issues, and demanding clients is key.
- Serves as an “Account Leader”
- Serves as a client liaison by researching and interacting with current and new clients’ businesses
- Serves as the backbone in managing client relationships/expectations, with weekly/bi-weekly face-to-face interaction and daily email/phone interaction with the manager’s guidance.
- Expected to continue developing their areas of expertise to apply that knowledge to client engagements as they become a key leader on the account with the support of managers while directly working with external industry experts as needed.
- Get familiar and lead project plans (Gantt), strategy implementation, and measurement of client results through all phases of development with guidance from managers and a partner network (strategy, creative, PR experts, etc.).for a min. of one client for client deliverables.
- Monitors/reports effectiveness and client’s satisfactory levels under manager’s guidance.
- Assist managers with client relationships and expectations through avid preparation, and trust‑building while meeting clients’ needs, offering options, resolving problems, and following up with the clients.
- Learn to have a strong command of the marketing landscape so that optimal marketing tactics are recommended, implemented, and analyzed in the most efficient and profitable way possible under the manager’s supervision.
- Lead and own full PowerPoint deck development (strategy, tactics, meetings, etc.) under the manager’s direction, and content development process under the manager’s guidance.
- Serves as a training ground to hone a manager skillset that includes preparing and helping run client meetings, guiding Interns, JAs, and other MAs with less seniority.
- Participates in process‑building effort for clients and BDMT for increasing efficiency, identifies complex problems and helps develop options to implement solutions.
- Plan for and attend trade shows to support clients/team if possible
- Grow existing accounts and seek to upsell opportunities and additional services to clients while learning to monitor/update client budgets/invoices and partner costs/hours.
- Manage internal/external teams with strategies and tactics, and have a good understanding of the spectrums of business development and marketing (including social media, analytics, CRM, and other general areas).
- Other duties as assigned.
- Ability to coordinate with internal and external teams and stakeholders
- Ability to train team members
- Problem‑solving skills
- Ability to meet deadlines and time management skills
- Ability to work well with team members with active listening skills
- Ability to maintain a positive attitude with attention to detail
- Ability to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems are required
- Ability to work with teams directly as well as the clients, partners, and all stakeholders to help our international clients overcome their most vexing US market entry problems, a mix of passion, work ethic, personality, problem‑solving, a desire for continuous learning, and superior verbal and written communication skills are essential ingredients to have an impact.
- Ability to thrive in an environment filled with tight deadlines, complex issues, and demanding clients is key.
- Ability to be efficient MS Excel, Google, Power Point
- Education: Bachelor’s degree preferably in Marketing, Business, Marketing Communications, International Relations, Market Research, or related fields
- Experience: Min. 1y of experience or equivalent combination of education and experience in Marketing, Business, Marketing Communications, International Relations, Market Research, or related fields (agency experience preferred)
- Know‑how to coordinate the efforts of a small, as well as large team of diverse employees, is preferred.
- Knowledge of analyzing and synthesizing data in Excel and potentially other databases is preferred.
- Working knowledge of Customer relationship management (CRM) tools or other tools is preferred
- Understanding of international business culture and a strong interest in expanding global business operations are preferred.
- Strong planning/organizational/research/analytical skill
- Some digital marketing backgrounds include Social media, analytics, email marketing
Position Requirements
10+ Years
work experience
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