Spare Parts & Service Support Specialist
Listed on 2026-09-04
-
Business
Business Administration, Business Internship, Office Administrator/ Coordinator -
Customer Service/HelpDesk
Business Internship, Office Administrator/ Coordinator
Spare Parts & Service Support Specialist
Recruitment began on August 4, 2026
and the job listing Expires on September 4, 2026
Internship Exploring General Business & Beyond
Spare Parts & Service Support Specialist – Internship
Reports To
Mark Cassidy, Spare Parts Manager
FLSA
Non-Exempt
Location
Hamilton, Ohio
Summary
This internship provides operational support to Spare Parts, Customer Service, Service, and Procurement functions. The role is intended to evaluate long-term workload requirements and support business growth while providing practical experience in customer service, project coordination, and service administration. At the conclusion of the internship, management will evaluate workload reduction, business impact, and performance to determine whether a full-time position should be established or future internship resources should be utilized.
Essential Duties and Responsibilities Primary Responsibilities- Support quotation and order processing activities.
- Respond to customer requests and support daily communications.
- Coordinate service, startup, installation, and warranty-related requests.
- Track open actions and perform follow-up with internal departments.
- Assist with reporting, documentation, and project tracking.
- 40% Customer Service Support
- 30% Service / Startup / Installation Coordination
- 10% Procurement Backup Support
- 20% Spare Parts Projects and Special Assignments
- Recommended Spare Parts Package Projects
- IOS Allowance Package Support
- Buyback, Backwall, and Warehouse Projects
- Strong communication and organizational skills
- Ability to multitask in a fast-paced environment
- Interest in business operations, supply chain, or customer service
- Professional attitude and willingness to learn
- Currently pursuing an Associate or Bachelor degree in Business, Supply Chain, Operations, Engineering Technology, or a related field.
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