Reservations Specialist

and the job listing Expires on March 27, 2026

Full-Time Job Hospitality, Events & Tourism

The Reservations Specialist handles all reservation requests in a courteous, efficient and knowledgeable manner, while working closely with the Front Desk and Guests. They are an information source for anyone who inquiries about outside activities.

Health Care benefits (medical, dental, and vision), Life Insurance, Accident and Critical Illness plans after 30 days, Retirement Benefits with a company match program, PTO benefits which include vacation, holidays after 90 days, and CO sick leave/FMLA leave plans, and other discount programs and Parking.

We plan to fill the position by March 15, 2026, and earns between $22-$23.50/hr and has an incentive program. Winter housing is not available. Summer shared housing may be available.

• Ability to act as a sales agent for the hotel and actively sell the property.
• Responsible for entering accurate reservations into the computer system.
• Prepare arrival list daily. Make sure guests needs have been met.
• Process advance deposits and follow up on final payments.
• Maintain working knowledge of all packages and rates offered.
• Understand the cancellation policy and procedures for crediting/holding over money.
• File all processed reservations, correspondence, etc. make certain all files are current and in order.
• Understand group blocking, cut-off dates, and entering rooming lists.
• Have a working knowledge of the Front Desk and how it relates to reservations.
• Maintain a clean and neat appearance at all times in your grooming, as well as your work area.

Other duties may be assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

To perform this job successfully, an individual should have knowledge of Microsoft Office Products including Word, Excel and Outlook;
Microsoft Explorer internet software and Springer Miller Rooms Inventory System database software.

This job has no supervisory responsibilities.

No certifications needed.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually quiet.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use their hands to handle or feel objects, reach with their arms, and communicate clearly by talking and listening. The employee may occasionally be required to stand, walk, climb or balance, and stoop, kneel, crouch, or crawl. They may also occasionally need to taste or smell. The employee must be able to lift and/or move up to 10 pounds as needed.

Specific vision requirements for this role include close vision and the ability to adjust focus.